< Back to Support

Agent Setup FAQ

How Do I Setup Agents?

While logged in > Click on Agent > Add Agent > Generate Agent Token > You’re done.

If you’d like, you can also email the Token to the Agent by using the email Token button. The email will also include instructions and a link to download Pidgins. (This is great for remote users)

Is There A Limit To The Number Of Agents?

There are no limits to the number of agents, but remember, you’ll be charged for each agent

Are Agents Billed When They Are Created?

Yes they are, for the remainder of the billing cycle

How Secure Is A Token?

Pidgins uses OAuth 2.0 to secure your account and data. Each time you create an agent, the user gets a randomly generated username and password in the background of the app. We then generate a one time use, "Refresh Login Token" for you to copy and paste into your application. This gives you (the user) an easy way to login without having to remember a password. Once you use this "Refresh Login Token" you cannot use it again on any other computer.

< Back to Support